Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
- Germany - free shipping from a shopping cart of 50 EUR - EU free shipping from a shopping cart of 199 EUR - Worldwide free shipping from a shopping cart of 199 EUR
All shipments are insured up to the value of goods 500 EUR
We always try to ship within 1-3 business days after payment is received.br/>Once shipped, we will email you a link to track your order. If you did not receive a tracking code, it is possible that the email ended up in your spam folder. If this is also not the case, please send an email to email@example.com so that we can track your order for you and provide you with full status details.
- Germany and EU orders: usually 3-7 working days from shipment - International orders: usually 1-3 weeks from shipping
Please note that there may be delays during the Christmas period, please track your order via tracking
Please check your email inbox as well as your spam inbox. Sometimes we will get back to you if there is any confusion about your order or delivery delays, for example.
TIMES FOR LOST PACKAGES (UPDATED DURING PANDEMIE COVID-19) Please consider the following times before packages are considered lost: - EU orders: 40 days from shipment - International orders: 60 days from shipment
If delivery exceeds the above times, please contact us and we will be happy to assist you.
To determine your correct bracelet size, do the following:
Measure your wrist below the wrist bone (where you would normally wear your bracelet) snugly with a tape measure or strip of paper.
To find your optimal bracelet size now, add to your measured circumference
- plus 1 cm if you want your bracelet snug - plus 2 cm if you prefer to wear your bracelet a little looser
Average size for women is: M Medium 17.50 cm Average size for men is: L Large 19.00 cm
You will also find our SIZING GUIDE with each item in the detail view.
Of course we understand that it can be a little difficult to find the right size the first time. Please email firstname.lastname@example.org so we can help you with this matter. We will guide you with the steps to follow!
Of course custom orders are possible. Just tell us your individual wishes and your size. Please note that we can only use the metals and semi-precious stones that are currently in the store. Please send your request to email@example.com
The exchange of bracelets is possible. You have 14 calendar days (starting from the day you received the item) to exchange the bracelet(s). For exchange, we only accept BONES & BUDDHAS bracelets that come with the original charms in unused condition and are in the original packaging. The fastest way to make the exchange is to return the bracelet you currently have. Once it arrives here, we will issue you a full refund. In the meantime, you can buy the bracelet you like.
Please email firstname.lastname@example.org beforehand so we can assist you with your exchange.
You have 14 calendar days (starting from the day you received the item) to return the bracelet(s). For a refund, we only accept BONES & BUDDHAS bracelets that come with the original tags in unused condition and are in their original packaging. Once we receive the shipment, we will issue you a full refund. Your refund will be refunded via the same payment method you used to make the purchase.